We are here to serve you and we make sure that we give you the service you seek for at Thenmala. A team of trained guest relation executives, Instructors, Naturalists, Security guards are at your need.
Information Desk: At the Tourism facilitation Center provides all necessary details to your visit, answer to all your queries, all the information related to park & formalities of booking is taken care here.
Accommodation: We provide accommodation facility for visitors who need overnight accommodation at a fee. Prior booking is required.
Bath & Fresh Up facility: We provide facility for visitors who need to take bath and use toilets for maximum 4 hrs at a fee. Prior booking is required.
Dormitory Facility (Students/General groups): We provide dormitory facility for visitors who need overnight accommodation at a fee. Prior booking is required.
Briefing Program: The school groups visiting the park will get a briefing program by the Naturalists for a free. The concept of ecotourism and the concept of Thenmala Ecotourism will be explained for better understanding and enjoyment. Contact Information desk.
Cloak Room: To keep the heavier baggage of tourists in the cloak room at a fee. Contact Information Desk.
Drinking Water: Water from bore well is made available at the Tourism Facilitation Center.
First Aid: We offer first-aid in case of necessity.
Lost & Found: You can enquire & lodge complaints in case if you lost your belongings with the Information Desk.
Parking Area: Provides parking facility to its visitors at a fee.
Pet Animals: Pet Animals are not allowed to accompany the guest inside the park. We do not provide facility to look after the pet animals.
Pram: The pathways in the parks are not designed for the use of prams.
Smoking: Smoking inside the park is prohibited.
Telephone/Internet Facility: To connect with your desired people Telephone facility is available at Information Desk at a fee.
Wheel Chairs: Guest can bring their wheel chairs to the park. Limited wheel chairs available at a refundable deposit at the Information Desk.
Light & Sound Show : A 20 minutes light and sound show named “Thenoolum Thenmala , Thenmala the Honey Hills” can be enjoyed at “The Mayooram” the amphitheater at Thenmala. A show which narrates the history of the region, Ecotourism principles and the necessity to conserve earth. Show is available in Malayalam on all public holidays including Sundays and Saturdays, in English on Tuesdays and Thursdays and in Tamil on Wednesdays and Fridays. On Monday there is no show. The show is an interpretation programme on Thenmala. A visit to Thenmala is not complete without watching this show.