General
1.Abbreviation -(1)adlt –adult(2) chld- child( 3) fgn-International tourist
2.The moment you receive the tickets,kindly verify the details there itself
and check the balance money received.
3.Balance will not be given once you leave the counter without collecting it.
4.The staff in the counter shall never request you to come later for collecting the balance money.
5.Please keep sufficient denomination of currency to pay for the service.
6.Please go through the details at each information center .
7.The tickets are not transferable without prior approval.
8.Departure time for boating and time for musical dancing fountain shown in
the ticket is liable to change in certain circumstance.
9.TEPS services for punctuality but does not bear any legal responsibility for loss arising due to delay.
10.Please observe special care in filling up the forms supplied.
11.Please seek clarification , if any before you leave the counter.
12.TEPS do not bear any responsibility of any loss on the base of presumptions or practice at other
places providing similar service.
13.The ticket is for single entry to each spot.
14.Get ticket punched before entry , Multiple entries with tickets once purchased are not permitted.
15. Ticket are subjected to verification by the authorized officials at any time.
16. Refund of money for the the Sound and light show, Musical dancing Fountain show or other tickets will be provided if cancelled before 24 hrs of the show.
17. Both the Sound and light show and Musical dancing Fountain show can be disturbed or can get cancelled by way of rain, lighting, technical snag etc. TEPS offers the visitors an opportunity to tourists to get the tickets exchanged with the available souvenirs or can be advanced for availing the facility for the future by getting endorsed by the ticket counter.
Accomadation
1.King size bed, table, chair, pedestal fan provided except for Bee hive (The Dormitory).
2.Telephone, Internet not available.
3.Enjoy darkness when power fails.
4.Accomodation facility with bare minimum comforts.
5.TV, Hot water facility, Telephone, Internet, A/c, Mosquito Net not available.
6.Mosquito repellent provided.
7.Facilities designed with least interference of insects and fauna, expect interesting visitors.
8.Booking to be made in advance.
9.Booking fee Rs.1415/-.
10.Cancelation fee before 24 hrs. Rs.500/-
11.Cancelation fee within 24 hrs. Rs.1415/-
12.Check in 12 noon check out 11 a.m.
13.100% package amount before check in + Security Deposit of Rs.500/-.
14.If cancelled after check in, cancelation fee is full package amount while booking for the facility.
15.Food is provided only for package.
16.Food confines to Kerala cuisine.
17.Food quantity fixed. Extra provided on payment.
18.Dinner:Chapathi with Veg curma or Chicken curry.
19.Breakfast : Dosha/Appam/Idali with Sambar/Curma & Chutney + Tea.
20.Food preferences may be mentioned while booking.
21.Additional dishes provided on payment.
22.For package and special offer the rate is inclusive of entry fee for attractions as per itinerary,
Breakfast and Dinner, Kerala Cuisine.
23.Please clarify your specific doubts if any with the staff at the booking counter or reception.
24.TEPS do not bear any responsibility of any loss on the base of presumptions or practice at other
places providing similar service.
25.Please feel free to inform us about your suggestions so as to make the service better.