We are here to serve you and we make sure that we give you the service you seek for at Thenmala. A team of trained guest relation executives, Instructors, Naturalists, Security guards are at your need.
• Information Desk: At the Tourism facilitation Center provides all necessary details to your visit, answer to all your queries, all the information related to park & formalities of booking is taken care here.
• Accommodation: We provide accommodation facility for visitors who need overnight accommodation at a fee. Prior booking is required.
• Bath & Fresh Up facility: We provide facility for visitors who need to take bath and use toilets for maximum 4 hrs at a fee. Prior booking is required.
• Dormitory Facility (Students/General groups): We provide dormitory facility for visitors who need overnight accommodation at a fee. Prior booking is required.
• Briefing Program: The school groups visiting the park will get a briefing program by the Naturalists for a fee. The concept of ecotourism and the concept of Thenmala Ecotourism will be explained for better understanding and enjoyment. Contact Information desk.
• Cloak Room: To keep the heavier baggage of tourists in the cloak room at a fee. Contact Information Desk.
• Drinking Water: Water from bore well is made available at the Tourism Facilitation Center.
• First Aid: We offer first-aid in case of necessity.
• Lost & Found: You can enquire & lodge complaints in case if you lost your belongings with the Information Desk.
• Parking Area: Provides parking facility to its visitors at a fee.
• Pet Animals: Pet Animals are not allowed to accompany the guest inside the park. We do not provide facility to look after the pet animals.
• Pram: The pathways in the parks are not designed for the use of prams.
• Smoking: Smoking inside the park is prohibited.
• Telephone/Internet Facility: To connect with your desired people Telephone facility is available at Information Desk at a fee.
• Wheel Chairs: Guest can bring their wheel chairs to the park. Limited wheel chairs available at a refundable deposit at the Information Desk.