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Guest Service

We are here to serve you and we make sure that we give you the service you seek for at Thenmala. A team of trained guest relation executives, Instructors, Naturalists, Security guards are at your need.

Information Desk: At the Tourism facilitation Center provides all   necessary details to your visit, answer to all your queries, all the     information related to park & formalities of booking is taken care here.

Accommodation: We provide accommodation facility for visitors who    need overnight accommodation at a fee. Prior booking is required.

Bath & Fresh Up facility: We provide facility for visitors who need to   take bath and use toilets for maximum 4 hrs at a fee. Prior booking is    required.

Dormitory Facility (Students/General groups): We provide dormitory   facility for visitors who need overnight accommodation at a fee. Prior    booking is required.

Briefing Program: The school groups visiting the park will get a briefing    program by the Naturalists for a fee. The concept of ecotourism and the  concept of Thenmala Ecotourism will be explained for better   understanding and enjoyment. Contact Information desk.

Cloak Room: To keep the heavier baggage of tourists in the cloak room at    a fee. Contact Information Desk.

Drinking Water: Water from bore well is made available at the Tourism   Facilitation Center.

First Aid: We offer first-aid in case of necessity.

Lost & Found: You can enquire & lodge complaints in case if you lost    your belongings with the Information Desk.

Parking Area: Provides parking facility to its visitors at a fee.

Pet Animals: Pet Animals are not allowed to accompany the guest inside    the park. We do not provide facility to look after the pet animals.

Pram: The pathways in the parks are not designed for the use of prams.

Smoking: Smoking inside the park is prohibited.

Telephone/Internet Facility: To connect with your desired people    Telephone facility is available at Information Desk at a fee.

Wheel Chairs: Guest can bring their wheel chairs to the park. Limited    wheel chairs available at a refundable deposit at the Information Desk.